I’m working currently on a book about why people choose college. In the course of the research, I’ve listened to hundreds of students tell their story about how they made the college—or any postsecondary education—decision.

Many of the students I’ve listened to were, at one time or another, college dropouts. They left for a multitude of reasons, from family needs and responsibilities to medical and financial hardship, as well as a lack of purpose for being at college in the first place.

What’s striking is that, in almost every single story I listened to where the student dropped out, almost never did the college they were attending reach out to see how they might help them re-enroll.

In the language of a new report byReUp Education, whose mission is to support students who have stopped out of college, these are “The Forgotten Students.”