With Karen Dillon.

Education can provide a model for corporate employee experience.

Disruption — in the form of online learning and massive corporate reskilling initiatives — was already reshaping education when the coronavirus pandemic struck and revealed additional fault lines. Education consultant Michael B. Horn, the chief strategy officer at the Entangled Group and cofounder of the Clayton Christensen Institute, describes the drivers of disruption in higher education, the accelerating challenges to traditional educational institutions, and the new players and platforms that appear poised to take their place.